Quality service, I really recommend it! Mike was friendly and super efficient. Definitely coming back for any car stereo issues/ installations. Highly recommend these guys !
My factory speakers finally blew out in my 2000 Toyota Tacoma, which sucked because they really bumped, and was a soild stereo and speaker set up. So I go to audio express to check what they have for speakers and stereos, and what I kind of wanted to do to my truck, I figured I didn't need a sub right now, but wanted a little kick to the sound, the two guys who worked there were very helpful, I believe one of their names was Antonio, showed buch of different stuff, ended up going with a Jvc 6.8 touchscreen model KWV-840-BT, first off I love this jvc so far! So many option for sound and apps and Bluetooth all works so great! Highly recommend it, then I got a set of 4x kicker 6.5 coaxial 2way speakers, but the guys their suggest I get this alpine universal powerpack amp to juice up the speakers I got, and boy am I glad they did, the speakers sound really powerful and have clear bass I love it ! Then since my truck is a little old it rattles a bit, so I had them put in some hushmats around all 4 speakers to help kept that bass clean and crisp. All together I'm highly satisfied with my new sound system, and only took them about 4 hours to install everything nice and neat.
By far the worst service I've ever had. Had my car taken into here to get a custom sub and stereo installation. I've been back there seven times and have been charged each and every time, only having to come back because of another issue. Never EVER coming back to this garbage place. The biggest waste of time, money and energy. Just to ultimately flat tow my car and them not even acknowledging me or offering to help in any way. Stay away from this cancerous business. Go to Best Buy or do it yourself. *Update* Gauge cluster doesnt work, A/C doesn't work, had to force the window up, almost all electrical is malfunctioning. Again, do NOT go to this business. They ruined a perfectly fine car and charged us for it.
By far the worst service I've ever had. Had my car taken into here to get a custom sub and stereo installation. I've been back there seven times and have been charged each and every time, only having to come back because of another issue. Never EVER coming back to this garbage place. The biggest waste of time, money and energy. Just to ultimately flat tow my car and them not even acknowledging me or offering to help in any way. Stay away from this cancerous business. Go to Best Buy or do it yourself.
Terrible install experience. All the work I used to give to audio express I give it all to the specialists. There's no comparison.
These guys are pretty great, they helped me out with a project, and Mike, and Jason were who I dealt with at the store (good guys). The store was clean, and well presented. Next time I need something car audio related I'll be visiting them again!
I don't even know where to begin.. Besides a great selection, I would NEVER recomend or take my car here again. Starting off, they did a great installation for the radio in my girlfriend's car.. But.. There was some major issues that were caused by the installation that they could not fix. The speedometer was now broken and the airbag light would not turn off. They instructed her to illegally drive her car to the dealership (with no speedometer) and have them diagnose and fix the problem and pay them to fix it.
The second visit was as good as the first! I went in to get another Kenwood deck installed in my daughter' s Jetta. I had just had one put in my Tundra. They had to special order some parts, which arrived quickly. They contacted me and I brought the car down to the Oracle location where they installed the unit in just over an hour. Wow! Their team is friendly and knowledgable and I appreciate the service level Miguel the Manager gave me. Great experience!
Cons... The store manager was cool af than I met the 2 techs and boy oh boy they didn't even wanna train me to be better I really don't care how long they been there I just wanted to learn point blank... No respect at all they all say they family but when I was working I didn't get treated like I was family more like I was treated like a rookie and left out of everything even when they got food to eat everybody ate but me like wow it's ok I know now not to trust someone that don't even care bout a person that's actually trying to learn more than car audio... I'ma learn myself by myself and if you are looking for better subwoofers mids highs amps ect and you need it installed go to my friend's online website DOWN4SOUND you won't be disappointed... Sundown audio deaf bonce cresendo
Great guys and great service. I had a problem with the sound on one side of my truck and it turns out the wiring I already had was bad. They replaced it at cost, and no charge for the labor because they didn't catch it at installation of my new stereo. I would highly recommend them. I've gone there every time I needed a stereo for 20+ years.
Shout out to Antonio! He helped me get my JBL BassPro 12 in my car hella fast. They’re a great team, got me situated and bumping back on the road. Highly recommend.
The best place in Tucson!! Extremely informative and knowledgeable for whatever help you need...
Very disappointing! So called hands free didn't include connection to the steering wheel buttons. Volume cost extra and the phone could not be connected at all. Then, a shirt to front speaker causing constant whining. So irritating. Poor service and don't trust them to fix their own work.
Quality service, I really recommend it. A guy helped me fix my subs and amp at no charge. He did a quick fix and it was well done.
This place installed a stereo i bought from them and forget to install Bluetooth mic and parking safety for the player instead the put a ground switch in. 1 year later I take back to have stereo I bought from them and have Bluetooth mic installed. Once again no mic but a grounding switch for bypassing the DVD player safety switch while driving again which I had to pay under the table to get done....... And now my running lamps don't work. I tried taking back for them to fix but they gave me excuse (that Mic wasn’t included in install price and tried to charge me more for labor and a Bluetooth mic, plus the customer service just sucks. Only good guy there is Trevor and he helped Alot when I had first job done. Morale of story don't trust them , check that you get all you paid for, and you will get made fun of for thinking they will help for free even though you paid $1500 alltoegther for the work, I also notice a "new expert" every week
Was having a hard time finding some connectors and they helped me out tramendously! I would recommend them to anyone!!!!
Overall they're pretty good, make sure you review their work though. They pump the cars out so fast that their quality isn't there all the time, but they'll take good care of you!
Very disappointed with the staff went in on A Saturday afternoon and brought a speaker system to have installed. Brand new $300.00. A staff member came out to the car and thoroughly degraded the quality, made rude comments and quoted us well over $600.00, just to install! We went somewhere else and it cost $143.00. Never step foot In Here Again!!! Horrible customer service!!!