These ppl have the worst customer service skills and do not know what they are talking about. I would rate it a zero if I could, but there's no option for that.
The best service !!! The guys at Audio Express were very professional and honest with me about my car audio install. They did not overcharge me for the install and did an awesome job !!
Took my car in for diagnostics. They found the issue quickly and fixed it. Will be back for future vehicles.
These guys just rock. Im a HUGE fan of custom installs and these guys have yet to disappoint!
Awesome car audio
If I could leave a negative -5 stars I would, this is the most unprofessional place I have ever been to I came here five years ago with the same experience I should have learned my lesson obviously I did not I came back for more torture. I figured after 5 years employees would have change and things would have gotten better nope! Antonio the salesman had me come in this past Saturday that 10 for a 2 to 3 hour max install I was here until 7 in the evening when they closed. They installed a complete system in my company van I need to Bluetooth wireless hands-free in my company van. When I got my van back when I was driving home I went to use my turn signals they no longer work I was unable to charge my phone due to the fact the cigarette lighter was not plugged back in behind the dash. I came back on Monday they could care less and told me to come back the next day with no turn signals I came back the following day they told me they did not have time to work on my van that they had a stereo there installing I would think safety issue with no turn signals would take precedence over installing a sub. I came back for the third time today being Thursday and it was called the same frigging thing we are busy we do not have time to get to it mean while I have received a repair ticket for not using my turn signals by Tucson Police Department. They told me to come back tomorrow being Friday at 9 so I can miss more work and probably not have this repaired. The managers they have running this store do not care about customer service whatsoever and the sales people are any better I've been here three days this week and my salesperson look me right in the face and said what issues not a care in the world had no idea what I was talking about lol . If I had the means I would take my van somewhere else and have it repaired I don't therefore I have to suffer through another trip to Audio Express. I will never bring any of my fleet vehicles here again or my personal vehicles do not come to Audio Express go to the Specialists will pay more but it will be worth it in the end and no aggravations no I don't work for the specialists.
The staff was very helpful and friendly. They answered my questions and more!
shout out to michael the manager snd antonio as well and all the crew they just give exceptional service thank you satisfaction guaranteed the be$$$$t
On time efficient
I’ve had the greatest customer service at this audio express. I Especially appreciate Michael’s help!
Incompetent sales people! I purchased a $1000+ stereo system and needed a dash kit that was incorrectly ordered and 2 weeks later on install date find out last minute that unit cannot be installed . Ruined my Christmas present!!! Never again will I trust this store for anything!!!
My experience there was not good